Terms and Conditions

S3WaaS is an online cloud service developed for government organizations for generating Secure, Scalable and Sugayam websites. It provides government entities, to choose from various templates for generating websites as well as customizing and managing its content without any technical knowhow, thus enabling them to make their online presence.

This website is Designed, Developed, Hosted and Maintained by National Informatics Centre, Ministry of Electronics and Information Technology, Government of India.

  1. Government entities requiring websites are primarily informational can use S3WaaS Platform to generate and host the website under GOV.IN or NIC.IN domain. All Policies and Terms & Conditions of Domain Registration would be applicable for availing and maintaining the domain. Domain name (generated website) will not be used for any unlawful and commercial purposes.
  2. In order to access and use templates one must first login at S3WaaS using official email address with the extension gov.in or nic.in. All terms and conditions of NIC E-Mail would be applicable regarding availing and maintaining the email credentials.
  3. Each user is allowed to build a fixed number of websites. Currently only district level websites are enabled and the district level authority is allowed to create and host two such websites.
  4. Two User Roles are to be created for generating and managing websites. One is Technical Contact (technically managing the site or referred as Website Admin) and the other is Administrative Contact (referred as the Website Owner). Users for the content management activities can be created by one of these Contacts.
  5. It must be ensured that all the contact details provided online and the auth letter are correct and the same must be updated as and when there is a change.
  6. Contact details verification is must for both Technical Contact as well as Administrative Contact. Auth Letter can only be generated after administrative contact details are verified. The auth letter have to be printed on the official letter head of the website owner before signed and stamped and scanned for uploading the auth letter in PDF format.
  7. NIC is not responsible for the content being published on the website. Content is the sole responsibility of the Administrative Contact (website owner) of the website.
  8. The templates published are made accessible and certified by STQC. But maintaining the websites in accessible mode and getting it certified for GIGW compliant is the sole responsibility of the Administrative Contact (website owner). Going forward any PDF, Photographs, Audio or Video uploads has to be made accessible. Though alerts at appropriate places are provided.
  9. NIC will take all possible measures to prevent data loss, however, due to unforeseen technical issues, if the same happens, NIC cannot be held responsible.
  10. The Technical Contact and the Administrative Contact are responsible for making the temporary sites live within a period of 45 days from the date/time of generation. Temporary site would be automatically purged from the dashboard immediately after 45 days period allotted for making the site live.
  11. Users are requested to keep the NIC Email Credentials confidential and change their password at NIC Email or Local S3WaaS account at least once in every three months. You should be aware that NIC Email account will be deactivated, if not used for 90 days. Email id will be deleted after a period of 9 months from the date of deactivation if no request for activation is received.
  12. Following Point 11 above; prevents compromising the email account and the generated websites, using the same compromised email account, by the hackers through your S3WaaS account.
  13. Users are requested to install the personal firewall software to secure their machine and website management.
  14. Users are requested to install the Antivirus software with latest pattern update periodically and OS patches in their system.
  15. NIC is neither responsible nor accountable for such misuse of the compromised email account or S3WaaS Account. Gross misuse might be detected by automated monitoring tools, which in turn will automatically deactivate the account.
  16. S3WaaS is provided over secure channels only and websites generated thereof are also made accessible over secure channel. Web interface can be accessed over HTTPS (port 443) and SMTP service is over SMTPS (port 465).
  17. By default the generated website would be hosted using an auto-generated URL and as a fourth level site of https:// S3WaaS.Gov.In. The users will be given access over web only through a URL like https://xyzabcpqrstpijk.S3WaaS.Gov.In for customizing and adding content. After the entire process is over a CNAME entry has to be made manually in the DNS server for public use.
  18. User is responsible for the generated website and its content/data. In case the user accidentally deletes the site or content/data, NIC would not be responsible to restore it.
  19. 24x7 support desk could be contacted in case of any problems either through toll free phone number 1800-111-555 or on mail to s3waas[dot]support[at]gov[dot]in.
  20. The following steps are required to complete the process of creating, deploying, configuring, updating content and making it live.
    1. Build A Site - This action is to create a new Site.
    2. In case Technical Contact tries to change and do not use the graphics of defined sizes in the predesigned and certified templates to create a website, such websites would be purged without notice and the Technical Contact may have to recreate the website in line with the framework.
    3. Customize Site - User (technical contact) can customize and add content in the created Site immediately after creation, this action is common across all work-flow stages. The site would be live with an auto-generated URL which can be accessed through the dashboard. This can be made public after making CNAME entry in the DNS Server by following the steps given.
    4. Generate Auth Letter - User (technical contact) need to generate the Authorization letter after contact details verification of the Website Owner and submit it online for System Admin approval. The Auth Letter along with terms & conditions has to be printed on the official letter head of the website owner before signed and stamped and scanned in PDF format.
    5. Download Auth Letter - User (technical contact) can download system Generated Authorization letter (only after administrative contact details are OTP verified) and take printout in letter head for taking signature and stamped of the competent authority (it should be the site owner).
    6. Upload Signed Auth Letter - Once Authorization letter along with terms & conditions has to be printed on the official letter head and is to be signed and stamped by the competent authority, user (technical contact) has to upload it to portal through this workflow stage. Once uploaded and approved by the system admin, further workflow proceeds. Rejection leads to re-submission is required after taking print on the official letter head, getting signature from appropriate competent authority and uploading a legible copy of the authorization letter.
    7. Download DNS Form - Once Authorization letter is approved, user (technical contact) may download the auto generated DNS form and submit it to INOC division for DNS mapping.
    8. Make Site Live - User (technical contact) can make the site live by clicking on 'Make Site Live'. Ensure to submit the DNS registration form to DNS Team for making CNAME entry. On completion, the site would be available for public.
    9. Verify DNS - After making the site live and submission of DNS request form and the DNS entry is done the technical contact/website admin has to check for DNS status with ‘Verify DNS’. It would activate log creation of the site which would help site monitoring.
    10. Delete Site - User may delete a website created any time after creation, this action will lead to making the site offline and remove all configuration, content and no data can be retrieved after this action.