Terms and Conditions

S3WaaS is an online cloud service developed for government entities to generate Secure, Scalable & Sugamya websites. It enables government entities to choose from various themes for generating websites as well as customizing and managing the content without any technical know how, thus empowering them to maintain their online presence.

This website is Designed, Developed, Hosted and Maintained by National Informatics Centre (NIC), Ministry of Electronics and Information Technology, Government of India.

  1. Government entities requiring websites that are primarily informational can use S3WaaS framework to generate and host the website under GOV.IN or NIC.IN domain. All Policies and Terms &amp Conditions of Domain Registration would be applicable for availing and maintaining the domain. Domain name (generated website) will not be used for any unlawful and commercial purposes.
  2. In order to access and use templates one must first login to S3WaaS using an official email address with the extension gov.in or nic.in. All terms and conditions of NIC E-Mail would be applicable regarding availing and maintaining the email credentials.
  3. The intellectual property rights of the S3WaaS (Secure, Scalable & Sugamya Website as a Service) framework, logos, website, themes, related content such as user manuals, FAQs, Help, Website Policies, Terms of Use are exclusively owned by NIC. Any use or distribution may be done with explicit permission from NIC. Any infringements of the same, any misuse or inappropriate use will be liable for prosecution.
  4. Each user is allowed to build a fixed number of websites. Currently only district level websites are enabled and the district level authority is allowed to create and host two such websites.
  5. Two User Roles are to be created for generating and managing websites. One is Technical Contact (technically managing the site or referred as Website Admin) and the other is Administrative Contact (referred as the Website Owner). Users for the content management activities can be created by one of these Contacts.
  6. It must be ensured that all the contact details provided online and the authorization letter are correct and the same must be updated as and when there is any change.
  7. Contact details verification is mandatory for both Technical Contact as well as Administrative Contact. Authorization Letter can only be generated after Administrative contact details are verified. The Authorization letter needs to be printed on the official letterhead of the website owner before signing, stamping and scanning for uploading the Authorization letter in PDF format.
  8. NIC is not responsible for the content being published on the website. Content is the sole responsibility of the Administrative Contact (website owner) of the website.
  9. The themes published are verified for accessibility by STQC. But maintaining the websites in accessible mode and getting certification for GIGW compliance is the sole responsibility of the Administrative Contact (website owner). Going forward any PDF, Photographs, Audio or Video uploads need to be made accessible. Alerts at appropriate places are provided to serve as a reminder for maintaining accessibility compliance.
  10. NIC will take all possible measures to prevent data loss, however, due to unforeseen technical issues, if the same happens, NIC cannot be held responsible.
  11. The Technical Contact and the Administrative Contact are responsible for making the temporary sites live within a period of 45 days from the date/time of generation. Temporary site would be automatically purged from the dashboard immediately after 45 days period allotted for making the site live.
  12. Users are requested to keep the NIC Email Credentials confidential and change their password at NIC Email or Local S3WaaS account at least once in three months. You should be aware that NIC Email account will be deactivated, if not used for 90 days. Email id will be deleted after a period of 9 months from the date of deactivation if no request for activation is received.
  13. Following Point 12 above prevents hackers from compromising the email account and the websites that have been generated using the same email account.
  14. Users are requested to install personal firewall software to secure their machine and website management.
  15. Users are requested to install the Antivirus software with latest pattern update periodically and OS patches in their system.
  16. NIC is neither responsible nor accountable for such misuse of the compromised email account or S3WaaS account. Gross misuse might be detected by automated monitoring tools, which in turn will automatically deactivate the account.
  17. S3WaaS is provided over secure channels only and websites generated thereof can also be accessed over secure channels. Web interface can be accessed over HTTPS (port 443) and SMTP service over SMTPS (port 465).
  18. By default the S3WaaS generated website would be hosted using an auto-generated URL and as a fourth level site of https://s3waas.gov.in. The users will be given access over web only through a URL like https://xyzabcpqrstpijk.s3waas.gov.in for customizing and adding content. After the entire process is over a CNAME entry has to be made manually in the DNS server for public use.
  19. User is responsible for the generated website and its content/data. In case the user accidentally deletes the site or content/data, NIC would not be responsible to restore it.
  20. The Administrative Contact and Technical Contact would be responsible to ensure purging the contents of the legacy district website (pre-S3WaaS, if at all exists) as well as blocking the opened ports and surrendering the legacy Website’s Public IP to the hosting service provider, after the migration to S3WaaS and DNS mapping have been successfully concluded.
  21. No Personal Identification Details such as Aadhaar Number, Bank Account Number etc. should be listed in any of the uploaded documents or HTML pages of the website. In case of non-compliance, penal action in accordance with the Aadhaar Act and subsequent regulations thereunder may be initiated by the concerned competent authorities.
  22. 24×7 support desk could be contacted in case of any problems either through toll free phone number 1800-111-555 or on mail to s3waas[dot]support[at]gov[dot]in.
  23. The following steps are required to complete the process of creating, deploying, configuring, updating content and making the website live.
    1. Build A Site – This action is to create a new Site.
    2. In case Technical Contact does not use the graphics of defined sizes in the predesigned S3WaaS themes to create a website, such websites would be purged without notice and the Technical Contact may have to recreate the website in line with the framework.
    3. Customize Site – User (Technical Contact) can customize and add content in the created Site immediately after creation, this action is common across all work-flow stages. The site would be live with an auto-generated URL which can be accessed through the dashboard. This can be made public after making CNAME entry in the DNS Server by following the steps given.
    4. Generate Authorization Letter – User (Technical Contact) needs to generate the Authorization letter after contact details verification of the Website Owner and submit it online for System Admin approval. The Authorization Letter along with terms & conditions needs to be printed on the official letterhead of the website owner before signing, stamping and scanning in PDF format.
    5. Download Authorization Letter – User (Technical Contact) can download system generated Authorization letter (only after administrative contact details are OTP verified) and take printout on official letterhead to get signature and stamp of the competent authority (the site owner).
    6. Upload Signed, Stamped, scanned Authorization Letter – Once Authorization letter along with terms & conditions is printed on the official letterhead and duly signed and stamped by the competent authority, user (Technical Contact) needs to upload a scanned copy to the portal through this workflow stage. Once uploaded and approved by the system admin, further workflow proceeds. Rejection leads to requiring resubmission after addressing the non-compliances pointed out by the system admin, taking print on the official letterhead, getting signature from appropriate competent authority and uploading a legible copy of the Authorization letter.
    7. Download DNS Form – Once Authorization letter is approved, user (Technical Contact) may download the auto generated DNS form and submit it to INOC division for DNS mapping.
    8. Make Site Live – User (Technical Contact) can make the site live by clicking on ‘Make Site Live’. Ensure to submit the DNS registration form to DNS Team for making CNAME entry. On completion, the site would be available for public.
    9. Verify DNS – Upon submission of DNS request form, once the DNS entry is done the Technical Contact needs to click ‘Verify DNS’ for verifying DNS status. This would activate log creation of the site which would help site monitoring.
    10. Delete Site – User may delete a website any time after creation, this action will lead to making the site offline and remove all configuration, content and no data can be retrieved after this action.